Cookies policy


Before you start browsing the Web, we would like to inform you that we use cookies for different purposes on the Web, so that you can decide if you want them to be installed on your computer. or not.

If you continue browsing at, CaixaBank will deduce that you accept the installation of cookies, granting us consent to install them on your computer.

What are cookies

Cookies are small information files that are sent and stored on the computer from which the Web is accessed (PC or personal computer, mobile phone, tablet or connected television) facilitating the use of it, to offer a better service.

The website uses its own cookies that help us improve quality by allowing us to compare, remember, control and understand how our users navigate through the Web, identifying what they find useful and what that not and thus be able to improve the browsing process.

The cookies used by the Web do not harm your computer. They only serve to improve the services offered. Some are strictly necessary for the page to function well (technical and personalization) and others serve to improve performance and user experience (analysis, advertising and behavioral advertising).

The Web uses both session cookies, temporary, and permanent cookies. Session cookies store data while the user accesses the Web, they expire when the browser is closed; While permanent cookies store data in the terminal to be accessed and used in more than one session, they usually expire after a period of time that can range from two months to two years elapses.

Cookies deactivation

You have the option to allow, block or delete the cookies installed on your computer by configuring the options of the browser installed on your computer. By deactivating cookies, some of the available services may cease to be operational. The way to disable cookies is different for each browser, but it can usually be done from the Tools or Options menu. You can also consult the Help menu of the browser where you can find instructions. The user may -at any time- choose which cookies he wants to work on this website by configuring the browser, for example:

  • Microsoft Internet Explorer
  • Mozilla Firefox
  • Chrome
  • Safari
  • Opera

Types of cookies

Depending on the purpose for which the data obtained through cookies is processed, the Web may use:

Functional cookies:

They are those that allow the user to navigate through a web page, platform or application and the use of the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, accessing to restricted access parts.

Statistical cookies:

They are those that allow the monitoring and analysis of the behavior of the users of the websites to which they are linked. The information collected through this type of cookie is used to measure the activity of the Web sites, application or platform and to create user navigation profiles.

The following types of cookies are currently used on the WEB:

Own Cookies

Functionality CookiesThey manage the correct navigation through the Web and its contents, allowing to identify user sessions and protect their use.N/A

Any doubt or question you have about this cookie policy, you can contact Caixa Bank.

* Caixa Bank is not responsible for the content and veracity of the privacy policies of third parties included in this cookie policy.